• Lead with self-confidence – while under intense microscope

• Recruit, develop, unite, and lead team

• Set and drive department vision/goals/strategies

• Be customer obsessed – internal/external

• Achieve department operating/financial goals

• Unite through consensus/coalitions

• Demonstrate values - by example    

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• Lead through communication

• Reinforce organization's cultural priorities

• Drive change  

• Grow from department leader, into business leader

• Exercise judgment/be decisive

• Be lifetime learner

• Be flexible/adaptable

• Give extraordinary effort       

• And so much more...